Support Center
The guides, answers, and links to get you from purchase to first save — and from first save to a board-ready initiative.
Quick-start guides
Getting started in 5 minutes
Redeem your first access code and save your first charter tonight.
- › Redeem a code on /redeem
- › Open Charter Craft and name your project
- › Save — the Data Thread begins
The Data Thread, explained
How every saved artifact flows into the next module — automatically.
- › Charter feeds Goal Guide
- › Goals feed RACI and the WBS
- › Everything rolls up to Score Sense
Working with AI agents
When to reach for The Interrogator vs. The Sensei vs. The Whisperer.
- › Pick an agent from the Swarm
- › Frame the problem in plain language
- › Push the output into the right module
Keeping PHI out of AI tools
The non-PHI gate and what never to paste into an agent.
- › Strip identifiers before any prompt
- › Use the built-in gating prompts
- › Keep evidence in Privacy Proof
Frequently asked questions
Privacy Policy
How we handle your data and PHI boundaries.
Terms of Service
Usage rights, subscriptions, and refunds.
Token Management
Check your balance and top up.
Still stuck?
Your CANSULTA account manager is your fastest path to a human answer. For platform issues, reach out and we'll get you unblocked.
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